Frequently Asked Questions
Everything you need to know about our artisanal selections and world-class delivery.
How do you ensure cheese stays fresh during shipping?
We use specialized insulated packaging and gel ice packs to maintain optimal temperatures. All perishable orders are shipped via expedited services to ensure your cheese arrives in peak condition.
Do you offer international shipping?
Currently, we only ship within the United States due to the highly perishable nature of our artisanal products and varying international customs regulations regarding dairy.
Can I customize a gift basket or cheese board?
Absolutely. Our cheesemongers specialize in curated selections. Please contact our Beverly Hills boutique directly or use our custom gift builder online to tailor a selection to your specific palate.
How should I store my cheese once it arrives?
We recommend wrapping your cheese in wax paper or specialized cheese paper rather than plastic wrap. Store it in the vegetable crisper drawer of your refrigerator where the temperature and humidity are most consistent.
What is your return policy for perishable food items?
Due to food safety regulations, we cannot accept returns on perishable items. However, if your order arrives damaged or if there is an error, please contact us within 24 hours for a replacement or store credit.
Do you provide catering services for private events?
Yes, The Cheese Store of Beverly Hills offers professional catering services ranging from intimate tasting platters to large-scale corporate events and weddings. Contact our events team for a consultation.